MunicipalNews

Municipal call centres non-operational for the time being

'Due to issues with phone lines, the Mogale City Local Municipality is currently unable to take calls' – communications department.

July 1, 2020
Jaco Human Less than a minute
File picture of Mogale City Local Municipality.

The Mogale City Local Municipality (MCLM) would like to inform the public that the municipal call centre is currently experiencing problems.

“MCLM is experiencing technical difficulties with its call centre lines due to ICT-related problems,” said Refilwe Mabena of the communications department at MCLM.

The Water and Sanitation Department can be reached via email at watercomplaints@mogalecity.gov.za and through WhatsApp on 083 787 2814.

For guidance to view statements from the Statements and Accounts Department, click here.

Other enquiries can be sent via email to customerservices@mogalecity.gov.za.

Please note that customer service turnaround times will be longer as we are operating at reduced capacity due to Covid-19. We wish to apologise for the inconvenience that this temporary interruption may cause,” Mabena concluded.

At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!
July 1, 2020
Jaco Human Less than a minute

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Clinton Botha

For more than 4 and a half years, Clinton Botha was a journalist at Roodepoort Record. His articles were regularly published in the Northside Chronicle now known as the Roodepoort Northsider. Clinton is also the editor of Randfontein Herald since July 2020. As a sports fanatic he wormed his way into various "beats - as the media would know it - and admits openly that his big love always have something to do with a scoreboard, crowds and usually a ball that hops.
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