How to manage a loved one’s Mogale municipal account after their passing

Families are often faced with the responsibility of managing a deceased loved one’s affairs, including municipal accounts. To assist during this time, Mogale City Local Municipality (MCLM) has outlined clear steps to help residents manage a deceased estate account efficiently.

MCLM communications officer Refilwe Mahlangu shared the following:

• Step one: Report the death

This allows the municipality to update its records and ensure appropriate handling of the deceased’s account.

You also need to submit the following documents:

• a certified copy of the death certificate
• a certified copy of the deceased’s ID
• a Letter of Executorship or Letter of Authority (issued by the Master of the High Court)
• a certified copy of the ID of the person reporting the death

• Step two: Request continuation of services if someone remains in the property, you may request that services continue under the deceased’s name until the estate is finalised.

• Step three: Request a final statement and clearance figures

The executor should request an account statement showing any outstanding charges or credits. Clearance figures are necessary if the property will be transferred or sold as part of the estate.

• Step four: Include municipal debt or credit in the estate inventory

The executor is responsible for listing any municipal debt or credit as part of the estate’s assets or liabilities. Payments due to the municipality must be settled from the estate; any refunds or overpayments will be paid into the estate’s bank account.

For assistance or more information, contact 0861 664 253 or send a WhatsApp to 083 787 2814.