Slow turnout at Mindalore indigent registration despite community outreach
Qualifying Mindalore residents were given the opportunity to apply for free basic municipal services during a recent indigent registration drive.
Mogale City’s Indigent Management Unit conducted a ward-based registration programme in Ward 9, Mindalore, to register qualifying households for free basic services.
Community members were invited to register at Agape Church on Singwesi Street and were required to bring all necessary documents for the process.
Some residents began arriving on the morning of the first day, March 18, many carrying files filled with documents, hopeful of securing access to free basic municipal services.
Despite efforts to raise awareness through the distribution of posters, officials had anticipated a larger turnout. However, only a small number of community members attended on the first day of registration.
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On site, the registration team assisted residents throughout the process by checking documents, capturing information and providing guidance where needed. Officials also clarified that the qualifying income threshold was R5 800 per household and informed residents that the indigent support programme was valid for two years.
According to Peter Mahlaule, the indigent project officer, residents who qualified as indigent would receive a range of support services. These benefits included monthly food parcels and access to alternative energy solutions, such as the installation of solar systems in their homes. He explained that the programme was designed to assist households unable to afford basic services and in need of government support.
After completing the registration process, households received a message confirming that their application had been successfully submitted. Verification officials would then visit applicants’ homes to assess and verify the information provided. Once the verification process was complete, applicants received a follow-up message confirming the outcome of their application.
Indigent administrative clerk Nomsa Nkosi advised residents that those whose applications were declined were encouraged to visit the office to enquire about their status and receive further assistance.
