Our family has been proud residents of Krugersdorp for more than 70 years.
I contacted Mogale City to request urgent rectification of funds paid into the wrong account for my utilities and even visited them in person to provide the proof of internet payment done on the 29 July.
On Monday, 15 August I found a final notice on my doorstep.
I phoned the contact numbers provided, but only one line was answered. However, not only did Gomolemo Sekwang answer the call in three rings, she also committed to resolving my issue and providing feedback.
She stayed true to her commitment and called me to provide feedback.
Thank you, Gomolemo, you are a great example of living the values by serving the community with excellence.
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