Residents from President Park and parts of Ebony Park embarked on a shutdown protest on September 9, blocking roads with burning tyres and other debris, demanding that JW fix issues related to water supply.

Since September 2 they’ve had to endure dry taps, without stifled at best communication from Johannesburg Water (JW). From September 2 to 9, the entity throttled the water supply to the area to reduce water losses and demand, resulting in residents only receiving water from 22:00 to 08:00 the following day for the past six days.

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In their latest Facebook communication, on September 8, the JW communication department said the President Park reservoir remains constrained due to a combination of higher demand, reduced supply, and infrastructure limitations.

JW said it was closely monitoring the situation and implementing necessary interventions to assist with recovery.

“JW remains committed to ensuring a first-line response to bursts and leaks, and to prioritising repairs as far as practically possible. Where no water incidents are reported, an alternative water supply will be provided in co-ordination with ward councillors.”

JW said that, due to the severe strain on the system, they urged customers to use water sparingly.

“Customers in lower-lying areas are urged to use water sparingly to support those in higher-lying areas. Given the severe strain on the system, we kindly request the co-operation of all customers in reducing consumption.”

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