The Johannesburg Roads Agency (JRA) has responded to growing complaints about potholes along roads in Midrand Industrial Park, saying maintenance work has been delayed due to capacity constraints and recent rainfall.
Businesses, workers, and visitors in the industrial park had raised concerns about the deteriorating condition of several roads, particularly Mastiff Road, which they said has been plagued by potholes for years.
JRA communications officer Kelebogile Mafa said the industrial park last received maintenance during the second quarter of the current 2025/26 financial year.
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“Region A is currently experiencing a high volume of potholes, and all areas within the region must be serviced as part of our ongoing service delivery efforts,” said Mafa.
She explained that although teams are actively responding to service requests, the agency faces operational challenges.
“Midrand Industrial Park received service delivery during the second quarter of the current financial year. It is important to indicate that JRA’s regional operations are addressing all service requests on the ground; however, there are constraints, including limited capacity.”
The response comes after long-standing complaints from businesses operating in the park, which claim that concerns about road maintenance date back nearly a decade. Despite multiple follow-ups, they said the situation has continued to worsen.
Midrand Industrial Park manager Shaun Wilson previously stated that roads in the area, particularly Mastiff Road, were scheduled for resurfacing about seven years ago. However, the project did not materialise due to budget constraints at the JRA.
The poor road conditions have had a noticeable impact on those using the park. Workers and visitors said the potholes have caused significant damage to vehicles, leading to costly repairs and disruptions for businesses operating in the area.
Also read: Southeastern Midrand Suburban Alliance urges JRA to address decaying roads
Mafa said that to help address the backlog in the industrial park, the agency previously deployed a maintenance team to work in the area for two full weeks. “This meant that other areas temporarily did not receive the same level of attention,” she said.
She added that capacity constraints sometimes result in longer turnaround times when addressing service requests.
“We previously communicated with Shaun that the defects in Midrand Industrial Park would be attended to in mid-March. Unfortunately, due to rainfall throughout last week [late February-early March], our programme has fallen behind schedule. As a result, our teams will only be able to attend to the park approximately one week later than the initially planned date.”
JRA urges residents and businesses to continue logging service requests while the agency works to address potholes across the region.
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