City Power’s Midrand Service Delivery Centre to visit Mayibuye
Isaac Mangena, City Power spokesperson, urged customers to bring ID documents and their meter box numbers, among other things.
From December 1 until December 3, City Power’s Midrand Service Delivery Centre (SDC) team will be stationed at Mayibuye Clinic for the Free Basic Services (FBS).
This is done in collaboration with the City of Johannesburg’s Health and Social Development Department, targeting qualifying customers across the Midrand SDC supply areas.
City Power spokesperson Isaac Mangena urged all current Free Basic Electricity (FBE) beneficiaries to check and renew their benefits to ensure they do not fall off the system.
He said under the FBE programme, indigent customers receive between 50kWh and up to 120kWh of free electricity each month, depending on income and household circumstances.
Mangena said the programme is targeted at pensioners, people with disabilities, child-headed households, unemployed individuals, women, and residents in informal settlements or high-density areas.
“It includes those earning R7 800 or less per month. Indigent customers are also exempt from the R70 service charge and the R130 network capacity charge, saving R200 per month. This initiative forms part of our ongoing efforts to provide relief to the most vulnerable members of our community during these challenging economic times,” said Mangena.
Also read: City Power traces outage in Mayibuye and Rabie Ridge to faulty transformers
What to bring for registration:
- A valid South African ID document
- City Power or Eskom prepaid meter, or conventional account number
- Proof of income or a SASSA grant confirmation
- Three months’ bank statements or an affidavit if unemployed
- Proof of income, or SASSA card, produce bank statement for the latest three (3) months (all bank accounts must be declared) or an affidavit confirming no bank account and or other source of income (any other source of income must be declared)
- Proof of residence or a confirmation letter from a ward councillor
- City of Johannesburg Rates and Taxes Account (if applicable)
Earlier this year, City Power and Mayibuye residents were at loggerheads over electricity supply challenges, leading to prolonged protests in the area.
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