Vodacom unveils new look
The new store design aims to put the customer at the heart of its service philosophy.
MBOMBELA- Vodacom Mpumalanga unveiled its new look store at the Saveways Centre in Witbank, bringing this store in line with Vodafone’s global look and feel.
The new store design aims to put the customer at the heart of its service philosophy by ensuring that a customer’s needs are easily identified and taken care of in the most efficient manner possible.
By demarcating the store into specific zones and providing an intelligent queuing system on entry to the store, customers will be able to get their queries attended to by the first available specialist consultant.
With a tech zone to assist customers with setting up their devices, troubleshooting most software related issues, an express zone for simple retail sales and consultant zones to enable customers to upgrade, sign up for a new contract or simple query their accounts, the new look Vodacom outlets provide a pleasant environment to attend to all your cellular needs.
In addition, the Vodacom Shop repair Witbank has moved from the Highveld Mall into the Vodacom Shop Saveways store and customers are welcome to visit the new store for all their repair needs
Louisa van Beek, Managing Executive of Vodacom Mpumalanga commented “We are excited about this new Vodacom store especially since it is designed to place a key focus on the customer.
“We are confident that the new look will make it quicker for customers to connect and interact with us and thus assist in putting the customer first. We aim to put each and every South African in touch with the Vodacom experience”.
For further information on how to connect with the Vodacom, customers can visit the Vodacom Shop Saveways, Shop no 5, Saveways Centre, Corner Mandela Drive & OR Tambo Street, Witbank or contact 013 656 0026.
