Admin blunder: Durban man wrongly declared dead

A man from Umbilo in Durban was falsely reported dead after Addington Hospital erroneously mixed up his medical file with that of a deceased man.

Family and friends of Hendrik du Plessis were in for the shock of their lives when they were informed of his death only to find him sound asleep at home.

Du Plessis says he was asleep at his apartment in Umbilo, when he was awoken by his girlfriend and brother who came barging into his home. They rushed there after receiving the news that he had died.

According to Du Plessis, he later found out that a man that had died at Addington Hospital and the particulars of his medical file were identical. 

The chain of events then unfolded as follows, “The hospital called my listed workplace in my hospital file and spoke to my former boss. I no longer work there, so my ex-boss called my girlfriend’s workplace to inform her of the news,” he explains.

“She was hysterical and called my brother after she called me and I didn’t answer her call.”

Du Plessis was asleep when his brother and girlfriend burst into his apartment, beside themselves with grief only to find him alive and well.

Du Plessis reached out to Addington Hospital on Wednesday, March 16 to inform them that he was not the man lying in their mortuary.

“I called the hospital and they told me to come to the mortuary to confirm that it was not me,” says du Plessis.

“I went in the next day and examined the body. I had to turn his head to see his face, and surprisingly, he did resemble me,” he says.

Du Plessis was left with numerous questions about how something like this could have happened.

“I was told that the hospital mixed up my file with the deceased man’s file because we have the exact same first names and surnames,” he says.

Du Plessis said he was in a car accident in 2013 that landed him in Addington Hospital’s accident Ward.

“They used my particulars from my file from when I was admitted nine years ago after a car accident and that is how the mix-up happened and why my former boss was contacted.”

The Umbilo resident describes the entire ordeal as a ‘terrible experience’.

“Since I went to see the body at the mortuary I can’t sleep. I can’t get the image of the man out of my head.”

A spokesperson for the KZN Department of Health, Ntokozo Maphisa, said: “The Department is aware of this matter, and has apologised to the affected individual for the administrative human error which allegedly led to the misunderstanding.

“This alleged error was internal in nature and has had no material bearing on the complainant. It has since been rectified on the Department’s internal patient record-keeping system.”

Read original story on bereamail.co.za

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Jana Boshoff

Jana works as a senior support specialist for Caxton digital. Before that she was a journalist at the Middelburg Observer 15 years where she won numerous awards including Sanlam's Up and Coming Journalist, Caxton Multimedia Journalist of the Year, and several investigative awards. She is passionate about people and the stories untold.
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