Residents receive electricity shocks through water taps
WESTDENE – A boy (11) received a major electricity shock through a water tap while taking a bath.
City Power apologises to customers who were affected by high voltage in Westdene.
This came after residents complained about electricity shocks coming through their water taps.
Residents claimed that despite City Power’s contractors going out on numerous occasions from 8 January to address electricity issues in Westdene, a crisis persists.
They said after days of the supposed repair, residents still received high voltage and electricity shocks through their water taps.
A mother, Natasha Andrews from 4th Avenue, said her son (11) also experienced the electricity shocks.
“My son was taking a bath when he got a major electricity shock. The power came through the bath water tap. He fell and got injured in the process,” she said.
Andrews said her son recovered but he refuses not want to take a bath or touch a tap.
She said after reporting the matter on 8 January, the City Power came and fixed it.
“It looks like it has been sorted for now, but it is not easy to tell because I am not an electrician,” said Andrews.
The Westdene Resident’s Association (WRA) chairperson Reinout Meijboom said the problem started a while back.
He said in October 2015 an incident also happened in his house.
“I was receiving electric shocks through water taps and they were getting stronger every day,” he said.
He said it appeared that lots of houses experienced it.
“We do report these cases to City Power but they log off these cases before verifying if the problems were sorted out or not. Each time, residents have to start from scratch, reporting the same cases,” he said.
City Power spokesperson Yumna Sheik said, “After receiving a complaint from our customer that she was getting shocks, technicians were sent out to the house to investigate.” Yumna said the high voltage found in the house was reduced to a normal domestic supply voltage and power to the residence has been restored.
She said, “City Power apologises to the affected customer for the inconvenience caused. We appreciate the patience shown by the customer during the time of the problem resolution.”
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