Madam – Help to old age and disabled at banks.
A couple of days ago I had to go to Absa at the CBD for various reasons.
You get there and they give you a card with a number and tell you to sit and wait until they call your number. I am semi-disabled and walk with an aid. After about a half an hour I just walked out of the bank because just about every bone and muscle in my body was sore. I cannot sit or stand a long time.
On Friday I tried my luck at Newcastle Mall Absa bank. Inside the bank was a queue of about 20 or more people in front of me.
I was devastated but within five minutes a guy came up to me with the words: “We look after our old and disabled clients, please come with me.”
He took me to a counter at the end of the room and in a very short while I was attended to by a most friendly lady. I could not believe it.
Why can’t other businesses look after the clients and be so helpful and friendly to disabled and old people? One day they will also get there.
Disabled pensioner
