LettersOpinion

How hard is it to pay? I ask uThukela

How long must one fight to get such a small amount back?

Editor – Since September last year, I have tried in vain to get uThukela District Municipality’s water department to refund me in the amount of R1406, paid in by attorneys Maree & Pace when I sold my house on May 18, 2016.

I made frequent calls to the following officials:

I called Mr P Koortzen, head of uThukela District Municipality water department, on 036-638-2400. I also called his cell and left SMS messages, but he never responded.

I spoke to Ms Thobeka on her cell many times.

I also spoke to Mr Dlamini on his cell, with no success.

On February 28 this year, I sent my bank details and ID number to Ms Siya, as requested by her.

On May 5, Ms Pamela promised that the amount would be paid into my account on May 15. Since May 15, I have phoned Ms Pamela weekly.

The last time I spoke to her, she said she was in hospital and could not help me.

How long must one fight to get such a small amount back?

Is this just ignorance or negligence of the staff of the uThukela District Municipality water affairs?

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