Social grant beneficiaries currently using the South African Social Security Agency (SASSA) Gold card will have to switch to the Postbank Black card urgently before August 31 this year. Card replacement is free and can be completed at designated Postbank service points in participating retail outlets nationwide. 

Postbank reminded beneficiaries that there are only two grant payment months left before SASSA Gold Cards stop working. Failure to replace the SASSA Gold Cards before the deadline may result in beneficiaries being unable to access their social grant payments using the old cards. 

Postbank said the August deadline will not be extended. 

Postbank Chief Commercial Officer, Thami Cele, urgently appealed to social grant beneficiaries to get their new cards while there is still time and to avoid long waiting queues.

The replacement process is free of charge

Remember:

• Bring your valid ID or temporary ID when collecting the new card. 
• Black Cards can be collected from any Postbank site inside selected retailers that include Shoprite, Checkers, Usave, Pick n Pay, Boxer and Spar stores.
• Dial *120*355# to locate a nearby card collection site. 
• Cards can be collected from any province, even if that is not the province in which a person’s SASSA grant got approved. 
• Postbank Black Cards work immediately upon issue.
• Any funds balance currently in a customer’s Gold Card will automatically be reflected. 

Beware of scams

• Beneficiaries are urged to remain vigilant against scams and ensure that the Black Card they are being offered is written Postbank in the front. If it’s not written Postbank, then it is a scam. 
• No forms are required and if you are asked to complete, or sign any form, the card is not a Postbank Black Card. Don’t accept it, and call Postbank’s toll-free number for help. 
• Postbank will never ask for your PIN or one-time password (OTP).

Beneficiaries may contact Postbank on 0800 5354 55 for more information.