Long delays remain a problem at the Centurion licensing centre, the Democratic Alliance (DA) said this week.
“Though a general improvement in efficiency and staff attitudes appear to have taken place, the biggest single disruption in the licencing procedure was experienced at the eye-test station,” said DA transport spokesperson Justus de Goede.
“The majority of testing machines were unmanned, leading to long delays and frustration. This is a simple organisational problem, not beyond the capacity of management to fix.”
Such delays had a negative impact on the economy as applicants often had to take time off from work.
“It is not uncommon for employers to have to give their staff up to three days off to visit the licencing centres,” De Goede said.
He welcomed an unscheduled visit to the centre by Gauteng roads and transport MEC Ismail Vadi and Tshwane Mayor Kgosientso Ramokgopa.
This comes after complaints from residents and shambles at the centre during the festive season.
“Ismail Vadi must be applauded for his follow-up visit to the Centurion licensing centre. Accompanied by Tshwane Mayor Kgosientso Ramokgopa, Vadi sought to ascertain if there had been an improvement in the tardy service experienced by motorists,” said De Goede.
“The DA conducted its own follow-up visit to the facility and found that little seems to have changed.”
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