Honeydew Community Policing Forum (CPF) would like to make the community aware of how they can protect their money this coming festive season.
When making use of an ATM, it is important always to be alert and aware of your surroundings so that you do not compromise your card or PIN.
We often hear about robberies and scams that take place at ATMs; below is a few things to remember when drawing money from your local ATM.
• Be alert and conscious of your surroundings when using the ATM.
• Never give your card or PIN (Personal Identification Number) to anyone, for any reason.
• Don’t write your PIN on the card or anything that is kept with the card.
• Do not insert your card until asked to do so on the display screen.
• Never use an ATM with a blank screen and, if the ATM is obscured from view or poorly lit, leave immediately and find another ATM.
• Stand close to the ATM and use your body and hand as shield to make sure nobody sees you keying in your pin.
• Make sure you keep your hand over the card slot to make sure nobody can swop or take your card.
• Never accept help from strangers when using an ATM; you should be wary of strangers asking for help.
• Criminals work in teams – one to distract you while the other steals your card or money.
• If your card is retained (swallowed) by the ATM it is advisable to phone your bank toll free stop card line immediately and stop your card.
• Never allow a bystander to call the toll-free stop card line on your behalf – they could be tricking you into thinking your card has been stopped.
• Guards are placed at ATMs to discourage criminal activities and therefore cannot help you with transactions.
• If you need help, ask a bank official.
• It is advisable to set a daily ATM withdrawal limit at your branch.
“Silly season is upon us and criminals try and take advantage of people where they can. If at any time you feel uncomfortable, rather cancel the transaction and walk away from the ATM.
“Don’t accept help from strangers at all even if they are well presented. Criminals also dress smartly and drive fancy cars, so don’t let that fool you,” said Honeydew CPF PRO Michael Steyn.
