A water leak on Kathleen Street was finally fixed just over five months after it was first reported.

The Roodepoort Record reported that residents at 99 Kathleen Street first noticed the water leak emanating from under a tree on their sidewalk in January, shortly after returning from their December holiday.

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The issue was reported to Johannesburg Water (JW) on numerous occasions, only for the calls to be closed and marked as resolved.

Florida South Residents Association chairperson Rodney Churchyard also intervened to try to get the leak, which was undermining a large tree, attended to.

According to Churchyard, he eventually contacted the Region C manager, since he was not receiving any feedback from the Roodepoort depot.

The Record reached out to JW, who apologised for the delay in attending to the matter.

“Our records indicate that a team was dispatched to the site and repair work was completed on May 8. JW officials were present on site to monitor the work undertaken,” a statement by JW read.

“Following the repair, there was a delay in the backfilling process due to a temporary shortage of soil material required to safely restore the excavated area.

“JW apologises for the inconvenience experienced by residents and acknowledges the frustration caused by the delays and recurring service requests.”