I approached Shane Grant, manager of Hyundai, South Coast, with a problem related to my Atos Prime.
Shane’s response was immediate and decisive. Though within his rights, being bound by Hyundai regulations, he nonetheless cut through red tape and came to my assistance in a most sympathetic manner.
I wish to commend Shane for his sensitive recognition of my point of view, for listening to my plight and for handling the situation in such a professional way.
Shane Grant is what every manager ought to be – one who ensures the loyalty and goodwill of his clients.
Thank you Shane – I am most indebted to you.
ROSALIE BLOOM
Margate Retirement Village
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