A VIDEO circulating on social media showing patients engaging in a fierce confrontation with the security guards at Wentworth Hospital has left people shocked, with some calling for strict measures to be taken against the guards’ for their conduct.

Also read: Irate residents march to Wentworth Hospital demanding answers

Patient accuses security guards of reading through their medical files

A patient, Barbara le Roux, who is seen in the video having an argument with the security guards, is fuming and has demanded that the management of the hospital take legal against the guards.

WARNING: Strong language

“I went to Wentworth Hospital on Monday (November 11) to see the doctor. On arrival a security guard that I have never seen before at the hospital grabbed my file and started reading through it. I was upset because I knew it was against the law for anyone to read through a patient’s medical file,” said le Roux.

Le Roux said on Tuesday (November 12) her husband (63) suffered a heart attack. His condition necessitated him being rushed to Wentworth Hospital.

“He was taken to the emergency ward but was only attended to in the afternoon. He collapsed, but doctors managed to resuscitate him. He was then taken to the high care unit at around 15:00 on Thursday (November 14).

“On Thursday [November 14], I went back to the hospital to visit my husband. When I arrived, a security guard did not allow me to enter the emergency ward. We had an argument and my husband came out in a wheelchair. Tracey Williams, joined us, and we all went out on the verandah for a quick chat.

Also read: Chaos unfolds at Wentworth Hospital

“About six security guards followed us. I felt uncomfortable talking to my husband while we were surrounded by the guards who were listening to our conversation. We told them to leave. That’s when one of the security guards slapped my husband on the chest. They kept on harassing us while we were both sitting in wheelchairs,” she said.

Le Roux said the doctors and nurses at Wentworth Hospital were helpful. “After the argument with the security guards, we managed to have a meeting with the two doctors. My husband is still receiving care from these professional doctors.”

Also read: Health Department remains mum on Wentworth Hospital crisis

Residents express their anger over the viral video showing confrontation between patients and security guards

Residents have called on the management of the hospital to investigate the matter.

Sean Mckay posted, “That hospital is a disgrace.”

Another person, Natalie Strachan posted on Facebook, “People need to start being held accountable! Thank you for sharing.”

Veronica Shirley Botha said, “The security at that hospital think they are the nurses, I didn’t know it was so easy to get a nurses qualification by applying for security grades, it’s a disgrace.”

Reagan Naidoo said, “The security in that hospital is useless.”

The KZN Department of Health is yet to respond on the alleged incident. Attempts to get a comment from the security company were unsuccessful at the time of going to press.

In October, irate residents marched to Wentworth Hospital and demanded that the hospital’s management respond to their concerns about alleged negligence and overcrowding at the hospital wards.

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