The department is fast-tracking security upgrades at its Ennerdale office and four other small offices across Gauteng following a burglary that disrupted operations.

According to the department, burglars stole an Epson printer, computer monitor and heater during the incident at the Ennerdale office. The matter was reported to the police in Ennerdale, and investigations are ongoing.

The Gauteng Provincial Office has since prioritised security improvements as part of broader efforts to protect vulnerable government facilities and prevent similar incidents.

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The burglary temporarily rendered the Ennerdale office inoperable, prompting the department to implement contingency measures to maintain service delivery.

Clients have been instructed to collect pending documents from the Home Affairs office in Lenasia, about 7km away, while death registration services have been redirected to nearby facilities, including Lenasia, Eldorado Park, Orange Farm, Baragwanath Hospital and Soweto.

To assist affected residents, a mobile unit has been deployed to the Ennerdale office every Monday to provide limited on-site services. Notices have also been placed at the office to direct clients to alternative service centres.

Department of Home Affairs spokesperson and deputy director-general for operations Thulani Mavuso said the department remains committed to ensuring secure and uninterrupted service delivery.

The department apologised for the inconvenience caused and said full services would resume once the office had been declared safe.