Metro vows to restore faith in service delivery
The Metro is currently attending to the issue of dump sites throughout the region.
Springs residents have lamented over the current state and maladministration of the town’s dumping sites.
The recent months have proven to be especially frustrating due to the alleged lack of proactiveness from the metro.
Locals who live within close proximity to the sites have not only commented on the stench but also the dumping that happens outside the walls of the sites, which has led some of the trash to pile up outside of their homes.
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“It is a noticeable problem and a health risk for ourselves and our families.
Our children cannot play outside due to our fears that they will fall sick or maybe get hurt due to the trash lying around,” said Johan Erasmus, a Daggafontein resident.
The Addie has been inundated with complaints from specific sites by concerned residents, mainly the Daggafontein and Geduld dumping sites.
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In response to the complaints, a spokesperson for the metro, Zweli Dlamini, said they are busy looking at the best ways of handling the dump sites throughout the region.
“This is part of the brief that has been given to the waste management task team as part of normalising waste removal in the region,” said Zweli.
To maintain the state of the dump sites, the metro advised the public to ensure that they follow the conditions of each site when dumping their waste.
“It is advisable to dump waste in designated containers and spaces to make it easier to manage the site.”
To reassure the public with service delivery, the metro said it aims to provide quality, equitable, and sustainable services to the public.
“The back-to-basics programme introduced by the City of Ekurhuleni is one of the vehicles that aim to ensure that we improve on the quality of services we render to the public,” said Zweli.
Through the city’s standard operating procedures, they aim to ensure that all residents where door-to-door refuse collection is rendered receive the highest level of service.
ALSO READ: Metro vows to restore faith in service delivery
“We also aim to ensure that door-to-door refuse collection service is rendered at least once per week and that services are rendered according to the relevant legislation and service standards,” said Zweli.
As a way to co-operate with the public, the metro said it has an open door policy where anyone is welcome to bring issues or ideas to its attention either through customer care centres, call centres or local councillors.
