The Gauteng Department of Roads and Transport has called on all e-hailing app providers operating in the province to ensure their services are legally registered.

Operators are required to register their digital applications at the National Department of Transport (NDoT) office, located at 159 Struben Street, Forum Building in Pretoria.

According to the department, this is in line with Section 66(A) of the National Land Transport Amendment (NLTA) Act, 2009 (Act No. 5 of 2009), which requires e-hailing platform providers to register their apps with the NDoT through the National Public Transport Regulator (NPTR) before engaging in any operating licence processes at the provincial level.

The directive forms part of Gauteng’s broader effort to implement the amended NLTA and new e-hailing regulations, ensuring alignment between national and provincial frameworks while promoting a safe, accessible, transparent, and compliant public transport environment.

Gauteng Transport MEC Kedibone Diale-Tlabela said the growth of e-hailing services has been significant, offering mobility options and creating economic opportunities for thousands of operators.

“This growth must take place within a transparent and well-regulated environment that protects both operators and commuters,” she said.

Diale-Tlabela added: “The current regulations provide an opportunity to realign the system with national legislation and ensure that all e-hailing platform providers meet the required legal requirements and regulatory standards.

“We therefore call on all app companies operating in Gauteng to submit their registration and help us build an accountable, efficient, and lawful public transport system.”

The department also highlighted that registering and completing other legislated requirements, including voluntary agreements, will allow the Gauteng Provincial Regulatory Entity (GPRE) to start receiving and processing applications for operating licences.

“GPRE will convene meetings across the province to provide more details and ensure that app providers and e-hailing operators fully understand the requirements and are able to comply,” said the department.