Storm havoc in KZN: Eskom responds to multiple power outages

Heavy rain and severe lightning storms experienced in parts of KZN last night (Thursday) resulted in multiple network faults and interruption to electricity supply.

According to Eskom’s industry support and stakeholder management, Joyce Zingoni, restoration efforts are under way as the power utility’s technical teams worked through the night to restore supply to most customers.

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Fault-finding and repairs are still in progress.

Affected areas include Mtubatuba, Hluhluwe, Jozini, Manguzi and Pongola.

“Eskom appeals for patience from our customers, as some areas are inaccessible due to infrastructure damage. We assure you that every effort is being made to restore power safely and efficiently,” said Zingoni.

Zingoni further urged the public to treat all electrical installations as live and to stay away from fallen cables, damaged infrastructure, or any hazardous areas, and to report those to local authorities immediately, or directly to Eskom through the following channels:

• MyEskom customer app: available for download on Google Play and Apple Store

• Alfred the Chatbot: https://alfred.eskom.co.za/chatroom/

• USSD platform: Dial *120*37566# on your phone and follow the prompts

• Eskom Contact Centre: Dial 08600 ESKOM (37566)

• Alfred on WhatsApp. Save the Eskom Share Call number 08600 37566 to your phone, open WhatsApp and start chatting with Alfred

Don’t have the ZO app? Download it to your Android or Apple device here:

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