It must be noted that customers cannot open such accounts electronically, they must visit their nearest Customer Care Centre (CCC).

Remember to take along the following when opening your account:

• Copy of Identity document (ID) not a driver’s licence
• Proof of ownership (eg deeds transfer)
• Electricity Compliance Certificate (ECC)
• A deposit, which is determined by the size of the property.

You can view, manage and pay your account online by registering here.

For any account queries:

You can phone 011 999 5102, email@:  or visit the website. You can also download the My CoE App