Report it to the call centre
The City Times is inundated with service delivery complaints which we do not have the resources to adequately resolve. Even if we escalate an issue to the metro’s communications department (the only department media is allowed to seek responses from in the metro), they still require a call centre reference number to get answers for us. The correct process of lodging a complaint is to contact the Ekurhuleni Call Centre on 086 054 3000 and to obtain a reference number. Following this, contact your ward councillor to lodge a complaint and share the reference number with them.
ALSO READ:
Guests enjoy an inspirational talk
Report corruption
The executive mayor of Ekurhuleni, Mzwandile Masina, was alerted of an unauthorised electronic message circulating on social media networks, which placed unsubstantiated allegations against senior government officials within the metro.
Masina would like to remind the public that the Prevention and Combating of Corrupt Activities Act 12 of 2004, section 34-37, obliges any person who holds a “position of authority”, who knows of or suspects that another person committed a corrupt activity or an offence of theft, fraud, extortion, forgery, to report such knowledge to any police officer if an amount of R 100 000 or more is involved.
A failure to comply with this obligation is an offence punishable by a fine or imprisonment for a period not exceeding 10 years.
“We remain committed to a zero-tolerance stance on corruption in the Ekurhuleni metro and we would like to urge the public to report acts of corruption to the relevant law enforcement agencies or the metro’s dedicated corruption hotline.
“We can only effectively fight the scourge of fraudulent conduct if we report cases to the police,” Masina said.
The public may also report fraud and corruption anonymously and confidentially to the City’s dedicated hotline, on 0800 102 201 or email: emm@thehotline.co.za.
Power thieves targeted
The Ekurhuleni metro has intensified its fight to stop the theft of electricity and related criminality by conducting pre-dawn raids at areas where unaccounted electricity is detected.
This follows the recent confiscation of cables that filled two three-ton trucks, which were used to illegally connect electricity at Vusimuzi informal settlement and Ehlanzeni Section in Tembisa.
The operation was led by the Illegal Connections Task Team, the team comprising the officials from the Ekurhuleni Metropolitan Police Department, the Energy Department and the South African Police Service (SAPS).
MMC for Water, Sanitation and Energy Clr Tiisetso Nketle said the operations to disconnect illegal connections would continue to be carried out sporadically across the metro to break the back of electricity-theft syndicates.
“We want to send a strong warning to the criminals who take advantage of the vulnerable communities by charging them exorbitant fees for stolen electricity,”Nketle said.
Follow us on these platforms:
Like our Facebook page and follow us on Twitter.
For news straight to your phone invite us:
WhatsApp: 079 431 1217
Instagram: benonicitytimes.co.za
For more #hyperlocal news at your fingertips, visit Boksburg Advertiser, Springs Advertiser, Brakpan Herald, African Reporter and Kathorus Mail.
