Touching on the “poor service” article regarding the burst water pipe recently has prompted me to write about our electricity comedy show.
On Sunday last after returning with guests from holiday I noticed no hot water as our geyser control unit (municipal property nogal) had tripped.
Since the unit is sealed, and not to be tampered with, I first tried the call centre number which is stuck boldly on the unit.
Well now folks, that number does not exist.
After many other attempts at different telephone numbers I phoned the centre for emergency calls only – my first attempt was engaged, however after about four minutes the (emergency) call was answered and I was able to extract a 0860 number.
During the call to this number I was acutely aware the person at the electricity call centre had no idea how to even take down a street address let alone issue a reference to my cell phone.
After another four calls I was able to get a reference number and was promised some attention within four hours.
Now just for extra laughs these calls are recorded.
Four hours and further calls had come and gone 48 hours ago so, my frustration level going from “miffed” to “peeved” I broke the seal and switched the thing on myself.
By the way the tickets to this show are free!
