I, the writer of the letter which appears to have caused “Blind Fury” such distress, feel compelled to respond, while in no way wanting to engage in a war of words.
My family and I are well aware of the serious events which take place in the world every day, and we do a great deal to assist those in need.
Further reaction to that point is totally unnecessary.
The difference, perhaps, is that as a family we are not prepared to accept mediocrity and shoddy service.
“Blind Fury” appears to be more than happy to settle for second rate and, at the same time, has entirely missed the point that we were disconnected by mistake; I was not complaining about a normal power outage.
Thank goodness our efficient and helpful councillor Mary Goby is also determined to ensure top-rate quality delivery and has met with the contractor to iron out the problem.
You see, I was bringing attention to the fact that incorrectly disconnecting the paying public is happening all too frequently — to many more people than just the Hunter Family.
I see no reason why ANY ratepayer should not be compensated for inconvenience caused by so-called public servants not doing their job correctly.
Lastly, “trauma” can mean “an upsetting event”.
At least we have the courage of our convictions and are prepared to use our own name in letters. You should give it a try.
