UPDATE: Buy one, pay for two – CoE explains Delmore Park resident’s wheelie bin debacle
The response follows concerns raised by Peter Zulu, who told the Boksburg Advertiser he has spent months trying to resolve the matter after being billed for two refuse bins.
A Delmore Park resident’s long-running dispute over being billed for two refuse bins has prompted the City of Ekurhuleni to explain how the error occurred and what residents should do to avoid similar issues.
The response follows concerns raised by Peter Zulu, who told the Boksburg Advertiser he has spent months trying to resolve the matter after being billed for two refuse bins despite only having one on his property.
According to City of Ekurhuleni spokesperson Zweli Dlamini, the waste management business unit in Boksburg first became aware of the complaint in September 2025.
Dlamini said the previous owner of the property had been issued with a refuse bin in 2013. When Zulu took ownership of the property, he applied for a refuse bin and was issued with another one.
“This resulted in the double charges because there was no indication that the first bin was missing. This was regarded as an additional bin,” said Dlamini.
He explained that when a billing discrepancy is reported, the municipality first verifies its records before conducting a physical inspection of the property to determine the number of refuse bins on site. Once the investigation is complete, the documentation is submitted to the departmental revenue committee for final approval.
When asked what was being done to resolve Zulu’s complaint, Dlamini referred to the ongoing investigation and approval process.
Dlamini also encouraged residents to regularly check their municipal accounts and verify the number of refuse bins allocated to a property when taking ownership.
“It is important for clients to keep checking their rates statements for correctness. Also, when taking occupation of the new property, ascertain the number of the receptacles on the property and report to the municipality,” he said.
He added that if a property has no refuse bin, the new owner should apply for one and submit an affidavit from the SAPS confirming that no bin was on the property, together with the municipal utility bill.
Zulu previously told the Boksburg Advertiser that he had repeatedly reported the matter and continued paying his municipal account while waiting for the billing issue to be resolved.
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