City to conduct second phase of waste service point audit
The key focus areas will be the Northern and Eastern regions of the City.
The exponential growth of the City of Ekurhuleni requires an increase in waste service points to complement the growth.
To get to the point of equilibrium between the growth and services, the City will kickstart phase two of the waste service point audit, a project that was initiated for the Southern region of the City in 2018.
The waste service point audit aims to address challenges of service delivery in the waste management department by conducting a service point audit through surveying institutions such as households, industries and community organisations to evaluate service rendered.
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The second phase of the audit will start in October and continue until June. The key focus areas will be the northern and eastern regions of the City. The project will create temporary employment for over 200 community members from the wards where the audit will be carried out.
To assist residents and business owners to be able to identify the surveyors easily, all of them will wear identifiable uniforms provided and will carry name tags with their photos and identity numbers.
Their ID cards will have the contact details of their supervisor from the City’s Department of Waste Management Services. The surveyors will use electronic gadgets, such as tablets and maps.
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In addition, residents and business owners need to note that no money is needed from the property to conduct the audit.
MMC for Environment Resources and Waste Management Services Makhosazana Mabaso said many people have migrated to the City, which has increased human settlements and necessitated the need for increased services.
“The waste service point audit will help put our house in order. From the findings of the survey, we will be able to allocate proper resources to depots, we will be able to eliminate service delivery disruptions, we will determine the exact number of customers who receive waste management services and we will also be able to categorise customers according to the type of service they require and receive,” said Mabaso.
