Many residents throughout the city contact the metro each month to give their meter readings.
In recent weeks many of these residents have reported a problem when trying to submit these readings.
Ward 36 councillor Wendy Morgan shed some light on the situation stating, “The contract with the current service provider for the meter reading capturing has expired,” she said.
ALSO READ: Metro’s exco, whippery, conducts site inspection in hijacked buildings in Germiston
Until a new service provider is appointed the following numbers and emails can be used by the community to submit meter readings:
• Ntiyoso Consulting: Call 010 900 4641 or send an email to trevor.mupeti@ntiyosoconsulting.co.za.
• The metro: Call 011 999 0416 or 011 999 4966 or 011 999 0192 or send an email to pitso.matona@ekurhuleni.gov.za or johannes.radzilani@ekurhuleni.gov.za.
ALSO READ: Mayor appoints new members to his mayoral committee
“Meter readings should be submitted on the same day of each month to ensure that each month is charged for the same amount of days,” Morgan said.
“Submitting your meter readings also avoids interim readings which are normally higher than your normal consumption.
“The community should also note that third party payments on an account can take up to seven days to reflect.
“Residents are, therefore, encouraged to pay their accounts with enough time to avoid disconnection notices.”
Have a story?
Contact the newsroom by emailing: Melissa Hart (Editor) germistoncitynews@caxton.co.za or Leigh Hodgson (News Editor) leighh@caxton.co.za or Kgotsofalang Mashilo (journalist) kgotsofalangm@caxton.co.za
Also follow us on:
