City of Ekurhuleni addresses 17,000 objections after new valuation roll release
Following the publication of the 2025–2029 valuation roll, Ekurhuleni is handling thousands of objections. Ratepayers should continue paying bills and inform the city if they suspect errors to avoid debt collection.
The CoE received almost 17 000 objections from ratepayers after releasing the Fifth General Valuation Roll for July 1, 2025, to June 30, 2029.
Thus, the city is evaluating the objections. The municipal valuer is handling them and anticipates finalisation by the end of September.
Each objection is formally logged and reviewed by the municipal valuer, who considers all the concerns raised and assesses the property owner’s supporting documentation.
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After careful evaluation, he reaches a resolution and issues the objection outcome. When required, the matter may proceed to the Valuation Appeal Board for an additional review if a further appeal is lodged.
While an objection is processed, ratepayers should continue to pay their municipal accounts. If the billed rates are believed to be excessively high due to a possible error, the ratepayer may make partial payments.
The ratepayer must notify the billing department to flag their account; this helps prevent the account from being subjected to debt collection.
Once an objection is finalised, the billing department will adjust the account to reflect the correct rates according to the outcome. For help and further inquiries, visit your nearest Customer Care Centres.
