Police officer Captain Pinky Tsinyane said in a statement to the News that they are pleading with all community members to stop abusing the 10111 emergency line.
“We are the police service’s front-liners, and are committed to every citizen’s safety as per our core function. We are serving an estimated 14,7 million people of Gauteng. It is in this regard that we say all communities, especially children, should be educated about the importance of the 10111 Emergency Line. We receive high volumes of abusive, hoax and prank calls that are made by both children and adults. This type of behaviour makes it difficult for the public who genuinely need police assistance urgently to get help. The police condemn such behaviour because it may even cost lives. When members of the public call the emergency number responsibly, lives will be saved, more crimes will be prevented and more suspects will be arrested.”
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https://www.citizen.co.za/krugersdorp-news/241807/mogale-why-do-you-phones-keep-ringing/
The Gauteng 10111 Command Centre is at your service 24 hours a day.
“Everyone must note that you only call the 10111 emergency line when you are in danger (life- threatening situation) or witness a crime, see something suspicious or someone possibly committing an offence. Our call operators and call dispatchers will ensure that every complaint is registered and dispatched to be attended to. We have also realised that there are people who call the emergency line several times a day reporting the same incident. It is a crime to abuse 10111. Use it responsibly. When you call the emergency number try to be calm, speak clearly and slowly for the telephone operator to assist you faster, give the telephone operator your contact number, the full address of where the incident is happening and the type of incident, and if possible provide a description of the nearest landmarks such as post office, shops or clinics, especially where there are no proper addresses. Our members will attend to all the complaints as soon as possible.
“When we follow up on calls that are made from same number many times, parents often inform us that the child was playing with the phone. Responsible citizen, we cannot let our children play with the phone by calling 10111 emergency lines. Everyone should call 10111 to be and feel safe.”
