Home Affairs will be applying extended working hours at 194 of their modernised offices nationally in February.
The Department of Home Affairs issued a statement explaining that until 28 February these offices will be open until 7pm.
These offices include Randfontein and Krugersdorp.
Offices will open at 8am and close at 7pm every week day for the entire month of February. This does however not include weekends.
“The Department will ensure that everyone who is inside an office at the time of closing shall receive the service they require,” the statement read.
Office managers have been given permission to use their discretion to close the offices 30 minutes earlier, subject to the amount of people who still have to served. This will be to allow officials to conclude all the necessary work before 7pm.
“The Department encourages people intending to visit our offices to do so as early as they can on their preferred day”.
The application for and collections of smart ID cards and passports will be a top priority but services such as issuing birth certificates, death certificates and application for amendments and rectifications will also be done.
They urged people who applied for their smart ID cards more than two weeks ago to visit the offices where they applied and collect the cards.
“On average, the department has around 400 000 uncollected smart ID cards nationwide, since inception.”
