Some residents have been without water on Friday, 27 March due to a large water leakage in Rant-and-Dal.
The areas affected are parts of Rant-en-Dal, Noordheuwel and Monument.
Mogale City Local Municipality was informed and quickly sent out multiple Water and Sanitation workers to rectify the problem. Upon inspection, they located the source, received permission to enter a private residency as the pipe was located against the perimeter palisades, and work began to dig a trench. A tractor loader backhoe was brought in to remove the soil to access the pipe.
“The water supply was temporarily suspended to make way for repair work, which is being carried out urgently,” read an update from the MCLM’s Corporate Communications department.
“We apologise for the inconvenience that this interruption has caused to residents and other essential operating businesses in Mogale City.”
On the first day of the 21-day lockdown due to the novel coronavirus, MCLM has shown that they are still operational, that essential staff are available to fix problems in the town and that services should continue largely uninterrupted.
If you have any queries or need to report a problem, please contact the following departments on these numbers during the lockdown period:
For Electricity, contact the call centre from Monday to Friday between 7.30am and 4pm on 0861 664 253. Alternatively contact 083 469 4596, 083 469 4526 or 083 469 4550. Also, you can send an SMS or WhatsApp after hours, from Monday to Sunday between 4pm and 10pm to 060 568 1813 or 078 645 6055.
For Water and Sanitation, contact the call centre on 0861 664 253, or send an email to customerservices@mogalecity.gov.za.
