Is your electricity meter recoded correctly?
MCLM urges residents to check the status of their previous electricity meters.
As Eskom concludes its token identification (TID) rollover programme, Mogale City Local Municipality (MCLM) Energy Services urges residents who have not yet upgraded their prepaid electricity meters, to check the status of their meter and when necessary, recode to comply with the required updates.
MCLM communications officer Refilwe Mahlangu says to check whether your meter has been recoded/ upgraded to the new meters (KRN2 meters) or, if still on the old ones (KRN1 meters), follow these steps:
* Please enter the code 1844 6744 0738 4377 2416 on your prepaid meter’s keypad
* The screen will display either the number 1 or 2 and in some cases, there may also be alphabetic letters alongside the KRN number
* KRN1 or 1.2 means your meter is still on KRN1 and needs to be recoded/ upgraded to KRN2
* KRN2 or 2.2 means the meter has been updated
“If your meter is not upgraded, contact our customer care centre with your meter number and a key change token (KCT) will be issued, enabling you to update your meter,” Mahlangu concluded.
You can contact them on 0861 664 253.
