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Swaneville domestic workers call for fairness and dignity in the workplace

As the Dignity in Every Home campaign grows, these domestic workers are calling for better protection, benefits and respect in the workplace.

As the Dignity in Every Home campaign continues to raise awareness about the rights of domestic workers across South Africa, workers in Swaneville and surrounding areas say their daily experiences reflect both progress and ongoing challenges.

The national campaign, led by organisations including the Izwi Domestic Workers Alliance, the Socio-economies Rights Institute of South Africa, the United Domestic Workers of South Africa and the South African Domestic Service and Allied Workers Union, aims to promote fair, safe and lawful working conditions in private homes.

Gardener Nhlonipho Nkala (22) says, “I work seven hours a day, Monday to Friday. I do not feel I am paid fairly because there is no stipend; we only receive a meal allowance, which I am not happy with, and most of my coworkers feel the same. I do not receive at least the minimum wage, and I am not registered for UIF. We only have a facilitator who guides us, and he treats us fairly and equally. I do feel safe at work because we are provided with personal protective equipment (PPE).  Photo supplied. 

Through its resources, the campaign encourages employers to follow labour laws and create dignified working environments. These resources assist employers of domestic workers to have clear agreements and respectful working relations, which create security for workers and peace of mind for employers, helping households function with dignity and care. All three guidelines are available at www.dignityineveryhome.org.za

Anna Dipuo Matshoh (55) is a cleaner who works in Wilrogate and works seven hours a day, and it find it manageable. “I take initiative in my work and do what I can without needing to be told what to do. My employer treats me like part of the family, and we have never had conflicts. Their children also adore and respect me. I am fully satisfied with my working relationship, but I believe there should be more benefits for domestic workers, especially pension support, not only UIF. Photo supplied. 

Domestic workers in Swaneville and surrounding areas say they continue to face challenges around pay, contracts and labour rights despite positive workplace relationships. As the Dignity in Every Home campaign gains momentum, workers are calling for better benefits, legal protection and greater respect in private households.

Gardener Kamogelo Lekhetho (23) says he feels safe at work because they are provided with proper protective clothing and equipment, including safety gloves, and there is a first aid kit available in case of minor injuries.
“However, I do not have a written contract; it was only a verbal agreement. I do not fully know my rights as a worker because when we raise concerns or daily challenges, they are acknowledged, but months pass without real progress.” Photo supplied. 

The Krugersdorp News spoke to several domestic workers who shared a range of experiences, from positive relationships with employers to concerns about pay, benefits and legal protections. Some workers also shared their experiences on condition of anonymity, saying they feared losing their jobs if they publicly voiced their concerns.

Makhosazane Nkosi (40) is a cleaner in Azaadville says she has experienced unfair treatment at a previous.
“Employers should see that a home is also a workplace and treat domestic workers with respect and dignity. Fair pay, reasonable hours, clear agreements, UIF registration, and payslips are essential. When workers are treated fairly, it builds trust and better working relationships.” Photo supplied.

By upholding their responsibility under the labour law, employers can be part of creating a more equal society
for the one million women and men caring for our homes and families. Employers are encouraged to visit the Dignity in Every Home website for more information.

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Zama Sithole

Third-year journalism student Nokwanda Swazi Zama Sithole (22) joins the newsroom as an intern for the next six months. Nokwanda says journalism chose her. She is passionate about being a voice for the voiceless and believes patience and dedication are essential in the field. She views journalism as a bridge that connects communities and holds those in power accountable.
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