How to check, or query, traffic fines
Road Traffic Infringement Agency (RTIA) spokesperson Monde Mkalipi said anyone can check the status of infringement notices issued against their particulars on their website through four easy steps.
Imagine having a great weekend away with your family and a few days later, upon your return, you are slapped with a traffic fine.
The fine will come from Administrative Adjudication of Road Traffic Offence (AARTO) Act – a new administrator of the National Road Traffic Act.
Read more: 31 traffic fines issued in North Cluster operation
This will obviously dampen your mood and you will regret the weekend-away, all those memories created becoming nothing but a bill to settle.
The AARTO notice will come because you did not know how to check your traffic fines on time and possibly make payment arrangements.
Road Traffic Infringement Agency (RTIA) spokesperson Monde Mkalipi said Section 30(1) of the AARTO Act provides that any document required to be served in terms of the AARTO Act must be served in person or by so-called ‘registered mail’.

“What’s worse is that if or when you exercise any of the options available to you, the RTIA and issuing authorities do not post notifications to you stating that they have received such elective options, or notifying you of the outcome thereof. Thankfully, anyone can check the status of infringement notices issued against their particulars on the RTIA website through four easy steps,” said Mkalipi.
Steps to check your fines:
Step One: Sign up if you are a first time user of the platform to create your account. Verify your email (check junk and clutter folders).
Step Two: Sign in to view your account, select the fines that you wish to pay.
Step Three: Pay via one of our convenient payment methods, including: Snapscan, Zapper, Masterpass, Mobicred, Credit and Debit cards, EFT, or cash.
Step Four: We will send you the receipt numbers electronically for your records. Some receipts may take some time as we rely on municipalities to issue them.
Mkalipi said you will then need to click on ‘query my fine’ as a security measure, individuals will be required to provide their ID number and driving licence card number.
“Juristic entities must provide their business register number and the ID number of their proxy. It can also only be accessed by Internet Protocol addresses which are based in South Africa. Many people who use that facility on the aarto.gov.za website are often surprised by what they see, quite simply because they have not received any notifications from the South African Post Office to collect AARTO documents that have been recorded against their particulars,” said Mkalipi.
He urged motorists that for this reason, and so that you may track the status of elective options you exercise, it is highly recommended that you use their website.
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