Frustrated residents demand permanent solutions from City Power after repeated outages
Community members condemn utility failures and unsafe infrastructure after a five-day blackout ruins groceries and exposes a hazardous, wide-open mini-substation.
Jasper Hill and Longview residents have once again been left without electricity, following a five–day power outage that has reignited frustration over what many believe is a recurring, unresolved problem.
Residents said a further concern is that the mini–substation is often left open, posing a safety hazard as anyone can access it. They added that parts inside the substation appear burnt, leading them to suspect it may be the cause of the outages.
They noted that the problem has recurred annually, with little clarity on the actual cause.
Jasper Hill trustee and resident Portia Ngwepe said the complexes endure prolonged outages almost every year, with little being done to permanently resolve the issue.
“The sad part is that when the power goes out, it is never just for a day. We are usually left without electricity for five days or even a week,” said Ngwepe. She added that the repeated outages have become financially draining.
“Just last week, we had to throw away food because it had spoiled. We bought groceries again at the beginning of this week, and now there is no power once more. What are we supposed to do when it feels like we are constantly living without electricity?”
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As the outages continued, residents escalated their concerns to Ward 132 councillor Annette Deppe, who criticised City Power for what she described as poor fault management and inadequate communication.
According to Deppe, Longview residents logged the latest outage with City Power, while Jasper Hill residents also reported being without electricity.
She said tickets were being closed without power being restored, forcing residents to log new faults.
“This points to poor fault management, poor communication and a failure by City Power to properly resolve the underlying problem,” said Deppe.
The Midrand Reporter contacted City Power spokesperson Zwivhuya Matidza for comment on July 2. Matidza acknowledged receipt of the enquiry and said the utility would provide a response.
Updates will be published once City Power replies.
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