LettersOpinion

Letter: Fibre companies’ mess

It appears that this damage has caused great inconvenience to innumerable people, losing telephone lines and ADSL internet connections.

Elaine Dunn of Sheffield Beach writes:

On October 15, according to Telkom, “someone who was excavating between Hugh Dent and Hewitt Road damaged the Telkom cable”. It appears that this damage has caused great inconvenience to innumerable people, losing telephone lines and ADSL internet connections.

We are told by some that the line will not be replaced and by others – namely their technicians – that they are preparing to replace the cable. Whatever the case no action appears to be happening.

Telkom, as we all know, is in serious financial difficulties. That being said, you would think that for the price of replacing the cable they would wish to retain their customer base. If 100 houses are affected – which I believe is a conservative estimate – with an average cost of R500 per month that equates to a monthly loss of R50,000. Surely whoever damaged the cable should have to foot the bill to replace this.

It was therefore interesting to see that two days later, fliers were being handed out by fibre companies advocating to replace Telkom with their offerings. The mess that these fibre companies have left behind with the laying of their cables is enough to put one off even having to entertain their offerings let alone have to foot the cost of installation.

The state of our roads is appalling and now with their cutting across roads and not replacing the tar we have further damage. It would appear that no decisions are going to be taken, and no one is going to be held responsible.

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