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Mail delivery hampered by lockdown regulations

The Post Office has apologised for the inconvenience and thanked customers for their patience and understanding

The South African Post Office (SAPO) have assured customers that their items will be delivered, albeit a bit late.

SAPO have explained that level 3 lockdown regulations have hampered the delivery process, particularly in international items.

“Owing to regulations governing social distancing on the sorting floor, only to have a third of the workforce can be present at the same time at several of the Post Offices mail processing facilities. As a result crewing is not optimal and processing takes longer than usual,” a statement from SAPO read.

“Transport to and from other countries is also irregular at this time with no regular scheduled flights, which has a knock-on effect on mail leaving the country. Although mail processing is not optimal, customers are assured that their items are not lost and will be delivered,” the statement added.


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