DUNDEE KZN: Temporary extension of working hours at Home Affairs offices

Minister of Home Affairs Dr Aaron Motsoaledi announced in a press release a temporary extension of operating hours, nationally, for his department over the festive period.
Operating hours have been extended by two and a half hours and will be 08:00 to 17:30 from Monday, December 13, to Thursday, December 30, to deal with the high demand for services at Home Affairs.
This extension period excludes weekends, public holidays, and December 17 and 24.
“Our offices and ‘ports of entry’ usually receive high numbers of people during the festive season, partly because that is when most people have time to look for services or to travel.

“The temporary extension is therefore aimed at giving people more time to come to our offices or be processed through our borders in a safe manner, taking into account that Covid-19 is still with us,” said the minister. Motsoaledi encourages those who applied for their IDs more than two weeks ago to come and collect their documents at the offices where they made their applications.

In the past two months, the department issued 206,254 unabridged birth certificates, processed 187,813 ID applications, registered 129,324 births, and issued 116,049 death certificates.
These are the services that were in high demand during the past two months. The department will offer all Home Affairs services during this extension period. The only people who will be sent home are those who arrive after 17:30. Everybody who arrives before 17:30 should be served and not turned away. Dundee Home Affairs local office manager Mbongiseni Mhlongo said that: “We will also be operating under the new extended hours from 8:00 until 18:00, excluding December 17, 24 and 31.”

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