Newcastle municipality to prioritise the acceleration of ‘quick service delivery ‘

The Newcastle Municipality has made a strong commitment to ‘ensuring visible and accelerated service delivery in the town.’

According to the municipality’s communications department, an internal service delivery task team has been established that comprises all departments that are part of the engine that drives service delivery.

“At the time, the forum has made considerable progress in tackling Newcastle’s sewer problems,” the municipality said in a statement.

On April 9, the Technical Department, led by municipal manager, Zamani Mcineka, quickly gathered resources to respond to the sewer issues behind the Grace Community Church on Gemsbok Street, Hutten Heights.

The major pipe replacement project aims to put an end to the sewer problem that has been a source of great frustration for residents in the following areas:

• Hutten Heights,
• Bird Street,
• Voortrekker Street,
• Memel Road,
• Sutherland Street,
• Trim park,
• Finnermore Street,
• Jenkyn Street and businesses around Allen Street and the Newcastle Corner.

The municipal manager also conducted a routine site inspection of the main pipeline that transports sewer from the Ayliff pump station to the Ncandu pump station.

The water services technical team was out and about in Madadeni on April 11, fixing sewer spills that had plagued Madadeni, Osizweni, Blaauwbosch, and surrounding areas for a long time, following a community outcry urging the municipality to intervene with long-term solutions to the problem.

“We are committed to addressing all sewer spillage issues that have persisted in our town. The municipality has identified aging infrastructure as a key priority project for the 2923/24 IDP,” Mcineka remarked.

“While the municipality remains committed to addressing service delivery challenges, a functioning municipality is dependent on the payment of residents’ utility bills.

“To help our customers, we have offered a 50 percent write-off on debts older than five years, as well as a variety of other affordable incentive schemes on property rates.”

The municipal incentive programmes target the following groups:

• The Indigent,
• pensioners,
• Low-income families.

“The municipality continues to prioritise basic public service delivery and encourages customers to play their part by establishing affordable payment plans for municipal service rates.”

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