How uncapped is your uncapped internet?
Make sure you know what you pay for, your uncapped internet connection may not be uncapped after all.
Unsuspecting broadband users continue to be misled by unscrupulous Internet Service Providers (ISPs) who market capped broadband products as uncapped.
Unknowingly, many of the uncapped broadband packages on offer have a fair usage or traffic management policy, allowing ISPs to impose limits on downloading or enforce throttling.
OpenWeb CEO, Keoma Wright says that unlimited should mean just that.
Some ISPs’s monitor client data so that they can enforce drastic throttling policies, making an account slow or even unusable.
By default, a service provider should not monitor anyone’s usage on uncapped accounts.
He points to the fair usage policy as a possible catch.
“Unsuspecting customers are often limited by a fair usage policy, the small print used by most ISPs who attempt to keep their cyber traffic down.
“These policies are normally designed to protect the people who might be affected by the heavy downloading of others,” he explains.
Those most likely to be affected by a fair usage policy are online gamers, users of peer-to-peer networks uploading and downloading lots of films and music and people working from home and remotely connecting to the office.
“While it may seem unfair if your broadband connection is being throttled, your provider is only trying to ensure that everyone has a good user experience.
“However, this is the reason why heavy users should schedule downloads for overnight when their speed is less likely to be throttled,” he explains.
