Premature end to ‘Christmas in July’ spectacle
Read here on how you can request a refund for the event.
The Christmas in July event, also known as Enchanted Forests of Lights has been cancelled with immediate effect.
The South African national biodiversity institute (SANBI) made this announcement on Tuesday.
“SANBI has after careful consideration, taken a decision to terminate its contract with the service provider and cancel the remainder of the upcoming Christmas in July events.
“The organiser David Huni, failed to meet the required standards of event delivery as per contractual obligation,” the institute said in a statement.
The event would have taken place at the Pretoria national botanical garden in Pretoria and at the Walter Sisulu national botanical garden in Roodepoort/Mogale City.
The cancellation comes after numerous people complained on social media about the event:
ALSO READ: A day in the life of the Tshwane SPCA
“SANBI values all its stakeholders and, as a result of customers’ bad experiences at the Christmas in July events, SANBI has also taken a decision not to enter into a venue hire agreement with David Huni for the Giant Creature World Expo event scheduled to take place between 30 August and 8 September 2019.
The institute is urging members of the public not to purchase the Giant Creature World Expo tickets at their gardens.
“SANBI wishes to sincerely apologise to all affected customers and wishes to offer ticket holders/customers with proof of payment free access, for the whole family, at the Pretoria national botanical garden and the Walter Sisulu national botanical garden on women’s day, 9 August 2019.”
By the time of going to print, Rekord had not yet received a response from Christmas in July organisers.
All ticket refund queries must be directed to the ticket provider, Howler.
ALSO READ: East ward councillors’ Christmas messages
To get a refund, follow the following steps:
– Log into your Howler.co.za account.
– Select the “Tickets” tab at the top of the page.
– Select “Request refund” from the menu icon on the right.
– Submit your request.
If you are requesting a refund for a Christmas in July event that has already passed, you must provide a short motivation for why you should receive a refund.
For any other queries, the public can call the SANBI support line at 011-880-2199 or send an email to support@howler.co.za.
For more information on SANBI’s gardens, visit www.sanbi.org.
Do you have more information about the story? Please send us an email to editorial@rekord.co.za or phone us on 083 625 4114.
For free breaking and community news, visit Rekord’s websites:
For more news and interesting articles, like Rekord on Facebook, follow us on Twitter or Instagram
