Mabopane residents demand better service delivery
“Obviously crime rates have also risen steeply because of the street lamps that are not working,” a community member said.
Mabopane Block X residents say they are tired of the Tshwane metro’s poor service delivery, especially when it comes to non-functioning streetlights.
“Poor maintenance means that we are forced to walk or live in the dark,” said community member Tumelo Sekwele (26).
“Obviously, crime has also risen steeply because of the streetlamps that are not working.
“We also have to walk through sewerage water because of regular leakages.”
Sekwele said they have reported this to the metro, but were always told they must supply street names which they currently don’t have around their area.
“Many people have been mugged in cemeteries because of a lack of security, especially in the wintertime.”
Tshwane metro spokesperson Lindela Mashigo said they were aware of service delivery challenges faced by residents; hence, measures were put in place to address their concerns.
“The sewer blockage that was reported in Mabopane in front of the Block X customer care offices was resolved on Sunday, July 10.
“The sewer blockage was reported on Friday, July 8.”
Mashigo said the metro attended to defective streetlights periodically as per its maintenance plan.
“The Mabopane area was attended to as part of the ward-based maintenance programme in April.
“Consumer complaints are also attended to as and when received through the customer relations management system.”
Mashigo said the cemetery was located in an isolated area not close to the communities.
“We have allocated security personnel, one during the day and two in the evenings.
He said crime fell under the SAPS’s responsibilities with the Tshwane metro police complementing them with patrolling, stop-and-searches as well as conducting roadblocks.
Mashigo said the metro maintained the cemetery by cutting grass and pruning big trees as well as grading internal roads whenever there was a need.
“Tree pruning and grass cutting were done in May.”
Mashigo urged residents to report broken streetlights to streetlights@tshwane.gov.za or through the metro’s walk-in centres.
“Consumers can provide their municipal account numbers for ease of reporting.”
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