Gauteng continues to use technology for service delivery
The app is strictly for use in Gauteng and caters for pothole and traffic light service delivery challenges.
#PotholeFixGP App has been upgraded to allow road users to report faulty traffic signals for maintenance as Gauteng uses technology for service delivery.
The app is strictly for use in Gauteng and was originally developed to take pothole complaints but will now also be used for traffic light service delivery.
Gauteng Department of Roads and Transport spokesperson Melitah Madiba said the department had received over 7 400 complaints about potholes and believed that the app could assist in addressing traffic lights faults that resulted in traffic congestion.
“The PotholeFixGP is an easy-to-use app that is available from Google PlayStore and Apple App stores. It currently boasts over 8 300 Android users and over 950 IOS downloads.
Madiba said the app was part of the department’s #SmartMobility campaign and a further commitment to leveraging new technologies that would assist with the monitoring and maintaining of traffic signals, potholes and other road defects that required urgent attention.
“Following its success, the department has now introduced an additional feature that enables motorists to report faulty traffic signals on roads throughout the province.
“The added function is intended to enhance the user experience of the people of Gauteng. It is ultimately set up to improve service delivery to the people of Gauteng.”
She said the app was able to provide a status update on the complaint such as reported, assigned and complete.
“It further allows for checking and verifying whether a reported traffic signal/pothole is on a municipal, provincial or a national road.”
Gauteng MEC for transport and logistics Kedibone Diale-Tlabela encouraged the public to use the technology.
“We are encouraged by the rising numbers of downloads. The department further urges Gauteng residents to download the app and report road maintenance issues that need attention,” said Diale-Tlabela,
She said the app further provided the department with insight into maintenance challenges and better resource deployment planning, she said.
Diale-Tlabela said the PotholeFixGP served to build relationships with motorists and other road users.
“These road users become eyes and ears of the department in keeping road infrastructure conditions conducive for a safe and pleasant driving experience.”
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