Licensing service comes to east community
This mobile licensing centre will be able to assist people with services such as driving and motor licence renewals, and learner licence testing services, among others.
The Gauteng government has moved licensing services closer to communities, particularly in townships, informal settlements and hostels in Pretoria with a new smart licensing centre.
The Department of Roads and Transport launched the Mobile Licensing Service in Refilwe, Cullinan, east of Pretoria on October 17.
MEC Kedibone Diale-Tlabela unveiled the centre and said it would bring top-notch services directly to the public.
Diale-Tlabela said the launch is part of her department’s broader plan for addressing the needs of underserved areas and improving efficiency in public service delivery through the deployment of mobile licensing service across the township, informal settlements, and hostels (TISH) areas within the province.
[MOBILE LICENSING SERVICES] MEC Kedibone Diale-Tlabela today unveiled
Mobile Licensing Services, a strategic undertaking by the department aimed at bringing top-notch services directly to the public, in Refilwe, City of Tshwane. #AgaLeRona #OTM2024 #GrowingGautengTogether pic.twitter.com/Jx95eKZ0mD— GP Roads and Transport (@GPDRT_) October 17, 2024
She said the service will provide alternative service points and improve customer experience by offering convenient and efficient service that meets the needs of the public.
The centre provides full online and cashless services and it is wheelchair-friendly.
Diale-Tlabela said the centre will offer driving and motor license renewals, and learner licence testing services, among others.
“The service is an initiative aimed at enhancing accessibility and improving efficiency in renewals of driving licences, motor vehicle licences, and learner licence testing services,” she said.
She added that this is an innovative solution to tackle congestion and open access to services to thousands of under-serviced communities across Gauteng.
Diale-Tlabela said the government plan is to roll out more mobile licensing units to more underserved communities.
She said this initiative underscores the department’s dedication to providing vital services, “and we anticipate the truck will greatly enhance our capacity”.
“Our objective is to operationalise all four units within this financial year.”
In the previous financial year, the department established a technologically advanced smart licensing centre in Atteridgeville’s Mnadi Shopping complex, staffed by experienced professionals.
Diale-Tlabela said this centre has provided exceptional service, “underscoring our dedication to transforming Gauteng into a high-tech and smart province, aligned with the principles of the Fourth Industrial Revolution”.
“Residents of this province have exhibited a pronounced affinity for innovative projects, as exemplified by the Gautrain Stations licensing centres’ efficient operations, which diminished waiting times and effectively curtailed corruption.”
She said as the province’s leading revenue generator, the department contributes more than 60% of total revenue.
“Motor vehicle licensing represents the core revenue stream, primarily fuelled by tax receipts from licensing fees,” she said.
Diale-Tlabela urged the community of Refilwe to protect and care for the unit, recognising it as a vital resource designed to provide convenient access to services.
“Neglecting this responsibility may result in the need to travel extensively and incur unnecessary costs for services once readily available,” she said.
She said it is essential to acknowledge the department’s remarkable achievement in maintaining impeccable financial records, accurately accounting for the people of Gauteng’s resources.
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