Mayor to review service delivery agreements
According to the Mayor, Dr Nasiphi Moya this move is part of the new administration's efforts to confirm that existing partnerships genuinely address the needs of all Tshwane residents.
The Tshwane metro has initiated a thorough review of its Memorandums of Understanding (MoUs) with various partners to ensure equitable service delivery to all residents.
According to Mayor Dr Nasiphi Moya, this move is part of the new administration’s effort to confirm that existing partnerships genuinely address the needs of Tshwane residents.
“The new Tshwane administration has decided to review 68 existing MoUs, including the contentious agreement with AfriForum, to ensure these partnerships truly serve the community’s needs.”
She said that in addition to reassessing current MoUs, they will also explore opportunities to engage with potential new partners who can help improve service delivery across Tshwane.

Moya added that Tshwane supports partnerships with external organisations to enhance service delivery, but it’s crucial that these collaborations prioritise the metro’s interests and uphold the following key values:
– Equal service delivery: Services must be available to all communities.
– Political non-alignment: Service providers must remain politically neutral and demonstrate impartiality.
– Protection of the city’s assets: Service providers’ access to Tshwane property must be carefully managed to mitigate any risks to metro’s assets.
– Transparency: MoUs must balance the need for confidentiality with transparency, safeguarding the privacy of service providers while enabling residents to scrutinise these agreements.
“In the coming weeks, we will engage with current service providers, including AfriForum, to interrogate the existing MoUs,” said Moya.
She said this process will be conducted in the spirit of co-operation and good faith, without a predetermined outcome.
Moya stated that their objective is to engage constructively to ensure that MoUs are mutually beneficial for service providers and Tshwane residents.
“Given the financial constraints facing the city, third-party involvement in service delivery is crucial to our success,” she stated.
She added that they deeply value the willingness of third parties to help the metro.
“The prosperity of our capital city depends on constructive partnerships with the private sector and community organisations.”
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