Metro to address service delivery backlog in Region 6

Tshwane has revealed that plans are in place to tackle ongoing challenges related to grass-cutting and the maintenance backlog in Region 6, particularly in affected wards and cemeteries.

This comes after it was revealed only 13 brush cutters and three tractors service Region 6, which covers more than eight wards across the east of Pretoria and Mamelodi.

The metro has acknowledged the shortage of both human resources and machinery, which have hampered service delivery in several areas, but committed to a structured response.

Ward 41 councillor Ben Chapman expressed concern over the alarming shortage, saying the current resources are simply not enough to meet the demands of the region.

He also criticised the recent State of the Capital Address, saying it failed to reflect the real struggles residents face on the ground.

“The budget cuts for grass-cutting, electricity, and water are a serious issue and add to the problems of shortage of resources to tackle area maintenance,” he noted.

In Ward 41, local businesses have been working with residents to tackle some service delivery issues amid the backlog.

Tshwane spokesperson Lindela Mashigo said the municipality has advertised the vacant posts across various departments to resolve staffing constraints.

“The city has a human resource capacity constraint which is being addressed through the advertisement of vacant positions. Once this has been resolved, all areas within the region will be maintained,” said Mashigo.

He added that while permanent staff are not allocated per ward, Expanded Public Works Programme (EPWP) employees are deployed to specific wards to support the ongoing maintenance programme.

In terms of equipment and workforce shortages, Mashigo stated that a monthly grass-cutting schedule is already in place and gives priority to affected areas, including cemeteries.

“The workforce is supplemented by EPWP staff appointed per ward as and when entries are available,” he said.

Mashigo further clarified that no external contractors have been appointed for grass-cutting in public open spaces, meaning all efforts are managed internally by municipal staff.

He said the adverse weather conditions, also affected the timeliness and effectiveness of maintenance services.

“Despite the challenges posed by the recent weather conditions, the region remains committed to maintaining all wards and cemeteries,” said Mashigo.

He said to this end, a focused Weekly Urban Management Programme has been launched, prioritising maintenance along major routes, cemeteries, and public open spaces.

“Additionally, limited overtime has been authorised to assist in clearing the backlog.”

Mashigo said the city is also calling on residents and businesses to play an active role in maintaining their surroundings.

“This can be done through the Community Upliftment Programme (CUP) and the Adopt a Spot Programme, industries, companies, and individuals can take responsibility for specific public spaces,” he said.

“Participants help by cutting grass, removing illegal dumping, eliminating invasive plants, and undertaking other essential maintenance activities.

“These initiatives are aimed at fostering a sense of ownership and collaboration between the city and the community,” said Mashigo.

Mashigo stated that the metro’s comprehensive strategy reflects its commitment to improving service delivery while empowering communities to contribute to a cleaner and safer urban environment.

“Residents are encouraged to report maintenance issues and consider participating in the available programmes to support ongoing efforts.”

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