Pretoria North residents are urged to use Tshwane Metro’s official channels to report excessive noise from music, parties, businesses, or other disturbances, as noise pollution continues to affect local neighbourhoods.

Ward 2 councillor Quentin Meyer recently reminded residents that using the proper municipal channels is the most effective way to ensure complaints are addressed.

Meyer advised residents to report excessive noise to the TMPD, Environmental Health’s Noise Pollution section, or the By-law Enforcement Centre, depending on the nature of the complaint.

“Residents have the right to enjoy peace and quiet in their homes, and excessive or repeated noise may be a contravention of the metro’s by-laws.

“I encourage everyone experiencing noise disturbances to report them through the official municipal channels. Be sure to provide the full address where the noise is coming from, the date and time of the disturbance, and a brief description of the noise. Most importantly, request a reference number and keep it for future follow-up.”

He added that residents who encounter difficulties after logging a complaint are welcome to contact him with the reference number provided by the metro so he can assist in escalating the matter to the relevant municipal departments.

Meyer stressed that proper reporting helps authorities identify recurring problem areas and ensures that complaints are dealt with in accordance with the metro’s by-laws.

Long-time Pretoria North resident Jacob Botha said excessive noise, particularly over weekends, has become a growing frustration.

“There are times when loud music carries on well into the early hours of the morning. It affects families, children trying to sleep and people who have to work.

“Knowing exactly where to report these issues is helpful because many residents simply don’t know which department to contact,” he said.

Another resident, Janine Grobler, welcomed the councillor’s reminder and urged neighbours to work together by reporting persistent offenders.

“People often complain on community WhatsApp groups, but that doesn’t always solve the problem.

“If everyone reports through the official channels and keeps their reference numbers, it becomes easier for the metro to investigate repeat complaints. We all want to enjoy our homes without unnecessary disturbances,” she said.

When submitting a complaint, residents are encouraged to include the exact address where the noise is coming from, the date and time of the disturbance, a description of the type of noise, and their contact details in case officials require additional information.

Keeping a reference number is also recommended, as it allows residents to follow up on the progress of their complaint.

Meyer said co-operation between residents and municipal authorities is key to creating safer, more peaceful neighbourhoods.

“By reporting incidents through the proper channels instead of ignoring them, residents play an important role in helping the metro investigate complaints and maintain a better quality of life for everyone in Pretoria North,” he said.

Residents can report noise disturbances to the TMPD on 012 358 7095 or 7096, Environmental Health (Noise Pollution) on 012 358 4656 (After hours: 012 358 2111) or via email to ehonestop@tshwane.gov.za, while by-law complaints can be sent to bylawenforcementcenter@tshwane.gov.za or bec@tshwane.gov.za.

Do you have more information about the story?

Please send us an email to bennittb@rekord.co.za or phone us on 083 625 4114.

For free breaking and community news, visit Rekord’s websites: Rekord East

For more news and interesting articles, like Rekord on Facebook, follow us on Twitter or Instagram or TikTok or WhatsApp Channel