Water leak at east complex floods electrical cables
The water leak was reported on February 16 and according to the Tshwane metro the issue has been resolved on February 27. The residents say they were told that a team would come and fix it on March 6 but no one showed up.
The residents of the Casorel complex in Moreletapark fear a burst water pipe poses a threat to their children’s safety.
Concerned resident Andre Erwee said the leak was reported to the Tshwane metro “but no one is willing to help”.
He said the leak started on February 14 and the concern is that there is a electricity cable there. “If children make contact with the cable – which is under water – while playing, a life might be lost or a serious injury can occur.
“In January we had water restrictions, we were told not to wash our cars, not to water our gardens.
“We have had constant problems with low reservoir levels, affected by load-shedding but yet thousands of litres of water are going to waste.”
He said the leak was reported on February 16.
“We contacted Tshwane through our managing agent and we got a CoT number on February 24.”
The municipality technicians pitched on Friday, March 3 and indicated that they will fix the problem on the Monday, March 6.
“On the day they promised to fix it, they told us they would need a leak detection team and that was the last time we saw them,” Erwee explained.
Erwee said they are ratepayers and their grievances should be addressed.
“Here we have a case of the municipality knowing about a huge water leak on their system doing nothing about it.
“Who can we complain to next if managers and directors cannot get people to fix the problems while we pay rates?
“Up to present no one is fixing these leaks.
“We expect better from the metro,” he said.
Metro spokesperson Lindela Mashigo told Rekord that according to his records, the problem had been resolved.
“As per our records the matter was reported on February 27,” he said.
“According to our records, the leak had been going on for four days when it was successfully resolved on March 2.”
Mashigo provided Rekord with screenshots of the record showing that the matter was attended to while on March 16, residents claimed nothing had been fixed.
On Thursday, March 16 Rekord contacted the metro again and Mashigo urged the residents to report the problem again and obtain a new reference number for the metro to send a new repair team.
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